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Finance (banking and insurance)

The Challenges of our Customer   

  • How do we ensure top quality service for a very big Customer base?
  • How do we satisfy the growing requirements of Customers with reference to the speed of service and the possibility of using different communication channels?
  • How do we ensure extremely safe and convenient tools for the authentication of an interlocutor? 

Solution                               

Contactis Contact Center      Contactis Automation

The Challenges of our Customers               

  • How do we make sure that many thousands of calls are handled simultaneously?
  • How do we select a solution which is fully independent of the hardware platform preferred by the Customer?
  • How do we select a technologically advanced solution which can easily be managed on your own and which ensures a simple and intuitive interface?
  • Which telecommunications platform allows the free configuration and connection of the system even by a non-professional?

Solution                               

PeakOne