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Transport and logistics

The Challenges of our Customers         

  • How do we quickly and precisely accept notifications regarding failures and other incidents that require intervention from drivers, engine drivers and field services?
  • How do we effectively manage the means of transport for the transportation of people or goods and to optimise the logistical processes irrespective of the type of owned means of transport?

Solution                                          

Contactis D-Desk 

The Challenges of our Customers               

  • How do we cope with market competition and price competition?
  • How do we provide the Customer with higher and higher service levels while simultaneously optimising costs?
  • How do we optimise the process of reaching a potential customer with precise information?

Solution                                          

Contactis Contact Center             Contactis Automation

The Challenges of our Customers                     

  • How do we make sure that many thousands of calls are handled simultaneously?
  • How do we select a solution which is fully independent of the hardware platform preferred by the Customer?
  • How do we select a technologically advanced solution which can easily be managed on your own and which ensures a simple and intuitive interface?
  • Which telecommunications platform allows the free configuration and connection of the system even by a non-professional?

Solution                                          

PeakOne