PL
Knowledge and innovation backed by years of experience
We are a producer and integrator of proprietary
teleinformatics systems,
providing comprehensive customer service.
We believe that in today’s times, properly used and processed information increases the efficiency of individuals, societies, and enterprises.
Therefore, our mission is to create solutions for companies and institutions that guarantee quick and convenient access to information, regardless of the communication channel chosen by the Client.
Pirios stands for flexibility, efficiency, and innovation. Our strength is in partnership relationships and listening to the needs of our Clients.
Who are we?
Having carried out projects for the largest Polish companies and public institutions for over 25 years, we have gained unique knowledge and experience. They have enabled us to develop high-quality proprietary solutions that we successfully implement for our Clients.
Having carried out projects for the largest Polish companies and public institutions for over 25 years, we have gained unique knowledge and experience. They have enabled us to develop high-quality proprietary solutions that we successfully implement for our Clients.
We are a team of over a hundred highly qualified and committed experts in the field of modern teleinformatics systems, which ensure effective communication with the Client in remote channels.
Jesteśmy zespołem ponad stu wysoko wykwalifikowanych oraz zaangażowanych ekspertów w dziedzinie nowoczesnych systemów teleinformatycznych, które zapewniają skuteczną komunikację z Klientem w kanałach zdalnych.
We work according to recognized standards and methodologies (Prince2, Agile). This allows us to guarantee high quality of delivered products. It ensures quick and full adaptation to the individual expectations of the Client and comprehensive support at every stage of implementation.
We work according to recognized standards and methodologies (Prince2, Agile). This allows us to guarantee high quality of delivered products. It ensures quick and full adaptation to the individual expectations of the Client and comprehensive support at every stage of implementation.
Thanks to our passion, careful listening to the needs of Clients, and openness to innovation, we have built a rich product portfolio that covers all stages of the customer service process.
Thanks to our passion, careful listening to the needs of Clients and openness to innovation, we have built a rich product portfolio that covers all stages of the customer service process.
We provide tools for the first and second lines of customer support and for field workers. For many years, we have been a pioneer in the effective use of AI to automate customer service in voice, text, and the implementation of conversational systems in mobile applications.
We provide tools for the first and second lines of customer support and for field workers. For many years, we have been a pioneer in the effective use of AI to automate customer service in voice, text, and the implementation of conversational systems in mobile applications.
Our solutions are used by the largest organizations in the country from various sectors: including energy, banking, insurance, transport, logistics, tourism, trade, as well as government agencies and uniformed services. We guarantee them effective support in managing customer databases counted in millions and hundreds of thousands.
Our solutions are used by the largest organizations in the country from various sectors: including energy, banking, insurance, transport, logistics, tourism, trade, as well as government agencies and uniformed services. We guarantee them effective support in managing customer databases counted in millions and hundreds of thousands.
Since 2022, we have been part of the Asseco Group,
which is the largest provider
of modern IT solutions in Central and Eastern Europe and the sixth largest software producer in Europe.
Operating in 60 countries and employing nearly 33,000 people.
Why Pirios solutions can support your business?
Pirios in numbers
Our values
Customer orientation
Our work is motivated by the needs of our Clients. It is for them that we create products, develop, and improve.
Partnership
We focus on partnership cooperation. We act together, aim for common goals, and are guided by openness in communication.
Flexibility
We do not confine ourselves to standard solutions and repetitive templates. Instead, we talk, listen, and focus on an individual approach.
Innovation
We are not satisfied with the “average” result. We constantly look for new and significantly better solutions that help build an advantage over the competition.
Communicative
We want to be understood. We answer questions, listen, and convey complex concepts in an easy and accessible way.
In our work, we focus on transparency, honesty, and reliability.
At Pirios, the most important thing is the Client. We carefully analyze their needs and the information provided to us, thanks to which we continuously develop our products, achieving the status of an undisputed industry leader.
“Sales at Pirios are not just transactions, but creating value for our customers, making each project part of their success in the digital world.”
Aleksander Biernacki, Sales Director
“The Pirios team is built with people who have practical business experience gained from implementing many, varied, often very complex telecommunication system deployments (CTI \ ICT) and their integration with domain systems. Thanks to our technical knowledge, we are not afraid of challenges and constantly look for new, better solutions.”
Dominik Kiełb, Product Development Director