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Explore the latest information on trends and innovations in the ICT industry. Learn how our solutions can support the success of your business.
Recommended articles
AI-as-a-Service (AIaaS): A New Era in corporate strategies
In today’s rapidly changing technological landscape, artificial intelligence (AI) has become not just a buzzword but a key component of […]
News
Technological Synergy: Pirios S.A. joins the Asseco Group
Since 2022, Pirios S.A. has been a part of the Asseco Group, marking an important step in our continuous evolution […]
Presentation at the Webinar on Digitalization in Healthcare
We participated in the webinar ‘Digitalization of Healthcare Facilities’ held on November 28, 2023, organized by the Polish Institute of […]
Contact Center
What are the most common mistakes companies make when implementing a Contact Center system and how can they be avoided?
Implementing a new Contact Center system requires careful planning and internal coordination. Essentially, this system is meant to support handling […]
The role of chatbots and voicebots in meeting the needs of customers from different generations
In the era of digitalization, chatbots and voicebots play a crucial role in adapting to the needs of consumers from […]
What are the main benefits of using a modern Contact Center system?
Faced with increasing competition and growing customer demands, enterprises are seeking innovative solutions to enhance the quality of their service […]
Automation / AI
AI-as-a-Service (AIaaS): A New Era in corporate strategies
In today’s rapidly changing technological landscape, artificial intelligence (AI) has become not just a buzzword but a key component of […]
How can AI technology in Contact Center revolutionize customer service?
Artificial intelligence is increasingly being used in almost every industry. The technology of creating models and programs simulating partial intelligent […]